A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. Check the internet connection. I created VoiceBrew to help people get more out of the Amazon Alexa voice assistant. – I’ve worked in the IT industry for around 10 years now on and off, from my apprenticeship through to my full-time job. The "I'm having trouble understanding you" error occurs when an Amazon Echo device has trouble contacting the Amazon servers to help decipher and understand what you're saying. Is your internet down? A glowing blue line should appear, (if it doesn't, skip to How to Enable Alexa), signifying Alexa is ready to hear you. I tried to reset it but it kept saying the wifi password was incorrect. It wasn’t as everything else was working on it. I'm fed up with Alexa. It might be a temporary issue caused by some hardware or software malfunction. Causes of Alexa Not Understanding Errors . For instructions choose your browser : Fix DNS Problems. Tap the Echo smart speaker device that’s giving you problems, Check if the device is connected to the internet (if it says “Device offline” at the top, that means it’s not connected), If your Echo is offline, make sure it’s in range of your wifi router and try reconnecting to wifi by tapping “Change” to the right of “Wifi Network”. It was an Alexa cho 3rd generetion. You’d be surprised how often this works. lights up in red and says "I'm sorry, I don't understand right now, try again later" (something like that). Issues arise when Alexa loses connectivity to the … Make sure the Alexa-enabled device is in Wi-Fi range. After it speaks so, do you sometimes wonder, “what does red light on Echo show mean”? Or how to get started with an Alexa smart home? Remember that your Echo speaker doesn’t transcribe your voice commands on the device itself. Please try a little later” It could be because you lost the wireless connection, or perhaps your internet service is down. Does your Alexa say somewhat a similar or exactly the same thing? ." Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. How to use Alexa’s voice support on your iPhone, right now. “I’m having trouble understanding you right now. These troubleshooting steps apply to Alexa in use with Amazon products, such as the Echo, Echo Dot, Echo Show, Echo Flex, Echo Auto, Echo Studio, and more. VoiceBrew is reader-supported. Not only users and their devices in Germany are affected, but also users from neighboring European countries have responded on Twitter, Reddit and Co. posting error messages. See if your internet is up and running. Alexa Having Trouble Understanding Right Now – Solved. Alexa doesn’t understand. What Is the Amazon Echo Input and How Does It Work? Try these troubleshooting steps in the order presented to narrow down your issue and get Alexa listening again. I'm having trouble understanding right now. Please try a little later." Alexa keeps saying “sorry, trouble understanding you right now. The Web Management Service could not be started (2147483656) The problem might be on Amazon's end. One user, Paul Foster, posted a video of his Echo failing to work. If so, Alexa won't be able to work. Now, remove Voice Services for all voice-enabled Sonos devices under the Amazon Alexa menu in the Sonos app, one room at a time. 3. Reply VoiceBrew also publishes comprehensive how-to guides on all the best features and important topics like privacy. Resetting the Alexa-enabled device back to factory defaults may fix the issue. From time to time, Alexa can go down due to an issue on Amazon’s end. If you are having trouble updating your device, restart it by unplugging it and plugging it back in. ), setting a bedtime routine with Alexa, or even using fun, advanced integrations with IFTTT. My network is fine so I’m not sure what’s issue. Instead, those commands are beamed up to Amazon’s servers, where they are processed. And you won’t need to sign in again or anything like that, it’s super easy. Your Wi-Fi might be available, and the internet might be streaming, but that's no help if your Alexa-enabled device is too far away. “I’m sorry, I … Useful if you were missing having these as your alarm due to the BBC dropping support for TuneIn Michael Archambault is a technology writer and digital media specialist. To check: Your Alexa device should download software updates automatically when connected to the internet. Alexa is Amazon's digital voice assistant, which can be used with Amazon devices, including the Amazon line of Echo products. 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